Mediation and dispute resolution are rapidly growing fields of study and sought after skills in the workplace. This comprehensive course provides the core skill sets necessary for the practice of mediation. Mediators are neutral parties who help people to resolve their disputes without going to court. Simply said, mediators help both businesses and families resolve conflict. People often use mediators when they wish to preserve their relationship, save money, or save time.
Students are guided through the 5 stages of mediation and are asked how these demonstrate how these stages apply to actual case studies of mediation. Students learn core people skills such as active listening, impartiality, neutrality, reframing, effective communication, and the management of conflict.
This distance learning course allows you to study on your own terms. The textbooks used in Lakewood College’s course are some of the most essential written purely for the Professional Mediator. It covers the mediation process from the “outside in” just the way a mediator sees it. The course covers the mediation process from start to finish (including a quiz at the end of each chapter, and 13 hours of role play simulation). In addition, as a bonus gift upon graduation students receive the e-book, How to Make It Big Resolving Disputes which provides new mediators with jealously guarded insider secrets needed to start their own business.
