Lakewood College’s Professional Mediation Certification Course has 16 comprehensive lessons which provide "hands on" instruction on the following topics:
Lesson 1- Conflict Resolution Overview
Lesson 2- Mediation & You
Lesson 3- The Formal Mediation Process
Lesson 4- Legal Considerations in Mediation
Lesson 5- The Convening Process
Lesson 6- The Opening Statement
Lesson 7- Communication & Information Gathering
Lesson 8- The Negotiation Stage
Lesson 9- Relationship Skills
Lesson 10- Problem Solving Skills
Lesson 11- Conflict Management Skills
Lesson 12- The Closing Stage
Lesson 13- Ethics
Lesson 14- Professional Family Mediation Skills
Lesson 15- Professional Business Mediation Skills
