This course is available via correspondence allowing you to study on your own terms. The textbooks used in ACCRI’s course are some of the most essential written purely for the Professional Mediator. It covers the mediation process from the “outside in” just the way a mediator sees it. The course covers the mediation process from start to finish (including a quiz at the end of each chapter, and a practical exercise assignment for 13 topics). In addition, as a bonus gift upon graduation students receive the book, How to Make It Big Resolving Disputes which provides new mediators with jealously guarded insider secrets needed to start their own business.
ACCRI’s Professional Mediation Certification Course has 16 comprehensive lessons which provide "hands on" instruction on the following topics: Lesson 1- Conflict Resolution Overview; Lesson 2- Mediation & You; Lesson 3- The Formal Mediation Process; Lesson 4- Legal Considerations in Mediation; Lesson 5- The Convening Process; Lesson 6- The Opening Statement; Lesson 7- Communication & Information Gathering; Lesson 8- The Negotiation Stage; Lesson 9- Relationship Skills; Lesson 10- Problem Solving Skills; Lesson 11- Conflict Management Skills; Lesson 12- The Closing Stage; Lesson 13- Ethics; Lesson 14- Professional Family Mediation Skills; Lesson 15- Professional Business Mediation Skills; Lesson 16- Mediation Practice. To see a complete list of learning objectives click here.
In addition to the extensive 600+ page manual, ACCRI’s Professional Mediation Training course assigns students to an experienced instructor to provide guidance along the way. ACCRI’s all-encompassing course includes:
Professional Mediator’s Training Manual (600+pages)
Three Textbooks:
The Fundamentals of Family Mediation
Although there are a number of mediation books, none provide a step-by-step description of each stage in the process. This book, designed as a mediator's handbook, can be used by the practicing mediator to solve almost any problem. It can also be used by trainers to provide more basic information to trainee mediators, thus allowing them more time for practicing the skill in training. The book will also be of interest to students and practitioners of family therapy, to social workers, and counselors. A handbook for family mediators describing the process step-by- step. The issues dealt with include managing the budget and support session, dividing the property, future parenting, and starting and building a mediation practice.
Getting to Yes
Getting to Yes is a straightforward, universally applicable method for negotiating personal and professional disputes without getting taken — and without getting angry.
It offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict — whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of Harvard Negotiation Project, a group that deal continually with all levels of negotiations and conflict resolutions from domestic to business to international, Getting to Yes tells you how to:
ÞSeparate the people from the problem
ÞFocus on interests, not positions
ÞWork together to create opinions that will satisfy both parties
Þnegotiate successfully with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks"
About the Author:
Roger Fisher teaches negotiation at HarvardLawSchool, where he is Williston Professor of Law emeritus and director of the Harvard Negotiation Project. Raised in Illinois, he served in WWII with the U.S. Army Air Force, in Paris with the Marshall Plan, and in WashingtonD.C., with the Department of Justice. He consults widely with governments, corporations, and individuals through Conflict Management, Inc., and the Conflict Management Group of Cambridge, Massachusetts.
The Essential Guide to Workplace Mediation and Conflict Resolution is a practical guide to help implement and succeed in workplace mediation and conflict resolution.
The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies.
Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.
In addition, upon graduation all students will receive the following as a bonus gift:
Mediator’s Tool Bag containing the New Mediator’s Kit- Contains computer forms, documents, checklists, and worksheets in a handy carrying case for the professional, prepared mediator.
